Privacy Policy – Legal Notice
Privacy Policy
The purpose of this Privacy Policy is to provide all relevant information regarding the use we make of our customers’ and users’ personal data. We want to be as transparent as possible about what we do with your personal data, so that you understand the implications of the uses we make or the rights you have in relation to your data.
Who is responsible for processing your data?
In compliance with the duty to inform set forth in Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the data contained here correspond to the entity that owns this website.
Company Name: INTERNACIONAL COMERCIO TRADING, S.L.
Business Activity: INTERNACIONAL COMERCIO TRADING, S.L. is engaged in the sale of fashion textile articles, accessories, and related products.
Registered Address: Ctra. Bilbao – Plencia nº17, P.A.E Asuaran, Edificio Archanda, Pabellón 2B, 48950 Asua-Erandio (Vizcaya), Spain.
Registration Details: INTERNACIONAL COMERCIO TRADING, S.L. is registered in the Mercantile Registry of Bilbao, Volume: 3217, Folio: 150, Section 8, Sheet: BI-13777, with CIF: B48753461.
Email: info@henryarroway.com
What type of personal information does Henry Arroway collect?
The nature of the personal information collected by HENRY ARROWAY from users may vary depending on the products, services, or features you wish to enjoy at any given moment:
- Identifying data such as your name, surname, language, postal address, phone number, etc.
- Economic and transactional information such as payment card details, order information, returns, etc.
- Connection, geolocation, and navigation data (if you interact with us from your mobile device, for example).
- Commercial information (e.g., if you’re subscribed to our newsletter).
Additionally, HENRY ARROWAY collects information regarding your web navigation and interaction with the brand.
All personal data collected by HENRY ARROWAY is provided by the individual concerned.
What purposes do we use your personal data for?
The personal data of the concerned party will be processed for one or more of the following purposes:
- Manage and develop the registration on our website www.henryarroway.com. The registration will involve creating profiles based on the user’s navigation on the website, including products viewed, items added to the cart, sections of the website visited, location to assess their preferences and/or personal interests, in order to offer website content, offers, services, and products suited to their profile.
- Manage and process online purchases. We use the customer’s personal information to process and deliver their order and to inform them by email and/or SMS about the status of their order.
- Manage and send information about exclusive promotions, new arrivals, and personalized content adapted to the user’s profile, interests, and needs through email, SMS, or postal mail.
- Personalize communications directed to the customer regarding content, products, or services based on their interests.
- Activate the alert service for when a specific product becomes available again on the website.
- Manage and issue the sales ticket or invoice.
How long will we keep your data?
The retention period for your data will depend on the purposes for which it is processed. Regardless of the aforementioned, HENRY ARROWAY will retain personal data only for the time strictly necessary based on the need to respond to issues, resolve problems, make improvements, activate services, and comply with applicable legislation. This information will then be securely stored for the period during which liabilities related to the processing might arise, in compliance with current regulations. Once the possible actions have expired, the personal data will be blocked from all HENRY ARROWAY systems.
What legitimizes us to process your data?
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Management of User Registration on the Website
The processing of your data is necessary for effective user registration on the website. Otherwise, we wouldn’t be able to manage your registration. The legal basis for processing the user’s personal data will be the consent of the individual. -
Development and Execution of the Sales Contract
The processing of your data is necessary for the execution of the sales contract that binds us to you. In this sense, the customer is obliged to provide the data necessary for its execution. If these data are not provided, the purchase cannot be made.
Additionally, we believe there is a legitimate interest in performing the necessary checks to detect and prevent possible fraud during the purchasing process.
- Customer Service
There is a legitimate interest in attending to the queries or requests for information received through our contact form. We believe that processing this data is beneficial for you as it allows us to assist you adequately and resolve your queries.
In cases where your query is related to the exercise of the rights mentioned below, or with complaints related to our products, the legal basis for processing your data will be our compliance with legal obligations.
- Marketing
The processing of your data for marketing purposes is based on your consent, for example, when you agree to receive personalized information via the newsletter or when you accept the legal terms to participate in a promotional activity or to post your photos on the website or our social media channels.
Additionally, there is a legitimate interest in creating profiles based on the information we have about you (such as browsing activity, preferences, or purchase history) and other personal data provided by you (such as age or language) in order to show you personalized information, as we believe that processing this data also benefits you by enhancing your user experience and providing information according to your preferences.
- Usability and Quality Analysis
We believe we have a legitimate interest in analyzing the usability of the website and the user’s satisfaction as we understand that processing this data is also beneficial for you because the goal is to improve the user experience and offer a higher-quality service.
Access to Data by Third Parties
The user is informed and expressly consents to the transfer of their data to third parties that INTERNACIONAL COMERCIO TRADING, S.L. deems necessary for providing its services. The personal data of the user may be communicated to the following recipients:
- Administrations and public authorities when required by fiscal, labor, Social Security, or any other applicable regulations.
- Service providers to HENRY ARROWAY: transport companies, companies managing our advertising offers, financial institutions, debt recovery companies, etc.
In all cases, access to data by these companies will be governed by a contract that complies with Article 12 of the Spanish Organic Law on Personal Data Protection (LOPD). The data transferred will be strictly necessary and relevant.
How does Henry Arroway protect personal data?
INTERNACIONAL COMERCIO TRADING, S.L. will not use personal data for purposes other than those mentioned above, and is committed to maintaining professional secrecy and implementing the necessary technical and organizational measures to safeguard the information in accordance with the requirements established by Royal Decree 1720/2007, which develops the Spanish Data Protection Law (LOPD).
The security measures employed by INTERNACIONAL COMERCIO TRADING, S.L. include information security techniques such as firewalls, access control procedures, and cryptographic mechanisms. Additionally, any transaction made through the website is carried out via secure payment systems. Confidential payment data is transmitted directly and encrypted (SSL) to the corresponding financial institution.
INTERNACIONAL COMERCIO TRADING, S.L. has implemented all the necessary technical and organizational measures to ensure the security and integrity of personal data, preventing loss, alteration, or unauthorized access in accordance with current regulations.
Minor Protection Policy
Access to and use of the website is prohibited for minors. INTERNACIONAL COMERCIO TRADING S.L. reminds adult users responsible for minors that it will be their exclusive responsibility if a minor submits data to request a product or service. It also informs users that there are software programs to restrict browsing, blocking certain contents.
What are your rights in relation to personal data?
According to the General Data Protection Regulation (GDPR), any user can exercise their rights to access, rectify, delete, limit, port, and oppose, as established by the law, by sending a written and signed request, including their name, surname, and a photocopy of their ID or another official document for identification, to INTERNACIONAL COMERCIO TRADING, S.L., with registered offices at P.A.E Asuaran, Edificio Archanda, Pabellón 2B, 48950 Asua-Erandio (Vizcaya), Spain, or by sending an email to: henryarroway@henryarroway.com.
Here is a list of rights that can be exercised through the email address henryarroway@henryarroway.com:
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Right of Access
You have the right to obtain confirmation on whether HENRY ARROWAY is processing personal data concerning you, and to access the data. -
Right to Rectification
You have the right to request that HENRY ARROWAY rectify inaccurate personal data or complete incomplete data. -
Right to Deletion
You have the right to request the deletion of personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. -
Right to Limitation
You have the right to request that HENRY ARROWAY limits the use of the data. In this case, these data will only be stored for the exercise or defense of claims. -
Right to Portability
You have the right to request the portability of your data. In this case, you will receive the personal data in a structured, commonly used, and machine-readable format, for transmission to another controller when processing is based on consent or a contract and carried out by automated means. -
Right to Opposition
You have the right to oppose the processing of your data. In this case, HENRY ARROWAY will cease processing the data, unless there are legitimate imperative reasons or for the exercise or defense of possible claims. -
Right to File a Complaint
You have the right to file a complaint with the Spanish Data Protection Agency
