Contact us
We are here if you need us
Customer Service
Address
Gran Vía 57
Bilbao, 48011 (Vizcaya)
España
Customer service hours
Monday to Saturday
10:00 – 14:00
16:00 – 20:00
Gran Vía 57
Bilbao, 48011 (Vizcaya)
España
Monday to Saturday
10:00 – 14:00
16:00 – 20:00
The temperature ranges provided for this garment are approximate estimates. Thermal protection may vary depending on factors such as humidity, wind, and physical activity. We always recommend adjusting the use of the garments according to the specific weather conditions at the time to ensure optimal comfort and protection.
Cost and Shipping Time
| Zone | Cost | Delivery Time |
|---|---|---|
| Peninsula | FREE | 1 – 3 business days |
| Ceuta and Melilla | 12€ | 2 – 5 business days |
| Balearic Islands | 12€ | 2 – 5 business days |
| Canary Islands | 20€ | 3 – 7 business days |
| Other countries | From 20€ | Depending on the country |
Returns
You have 20 calendar days from the moment you receive the order at your home.
You can check our conditions by clicking HERE.
| Tipo de reparación | Precio |
|---|---|
| Costuras | 25€ |
| Cremallera de longitud inferior a 80cm | 50€ |
| Cremallera de longitud 80cm o superior | 100€ |
| Desgarro | 75€ |
| Limpieza | 45€ |
| Sustitución de pequeñas piezas (logo, corchete, botones…) | 35€ |
